On Mobile:

• Tap the hamburger menu (☰) at the top left
• Then tap the human icon at the top left of the menu
• Enter your email
• Click Continue
  
  You’re in!

On Desktop:

• Click the human icon at the top right of your screen
• Enter your email
• Click Continue
  
  You’re in!

• Go to Products
• Look for Special Editions
• Select the Auction Ticket
• Add to cart & checkout
  

Once your order is fulfilled, your account is automatically granted unlimited bid access.

Bidding opens on Black Friday, 28 November at 9AM.

The moment the timer starts, you can start placing your bids.

Auction ends on 7 December.

• Make sure you're signed in to your account
• Make sure you have a ticket
• Go to the Auction Page
• Choose your amount
• Click Place Bid
  

You can bid as many times as you want. One ticket gives you unlimited bids.

You’ll receive an email notification letting you know someone has taken the lead.

If you're the highest bidder when the timer ends:

• You’ll receive an email to confirm you’ve won
• You'll receive an invoice via email. You have 24 hours to pay from the time the invoice is sent
• We’ll contact you to arrange logistics.
• You will only pay your winning bid amount, nothing more

100% of proceeds go directly to the Rhino Rewild Initiative, helping rewild Southern White Rhinos across Africa.

You only need one ticket per account as it gives you unlimited bids.
Buying more than one won’t increase your odds.

However, if you want more boxes of Rhino Lights, or simply want to support the cause, you are more than welcome to buy multiple tickets.

No, anyone can enter the auction, local or international. But, please note:

• The free Rhino Lights shipping is SA-only but we can arrange international shipping.
• The Rhino Experience is in South Africa during March 2026 (pending African Parks confirmation)

Yes, if you win, you are committing to pay your winning bid amount.

If you don’t win, you pay for nothing except your ticket.

You won’t be able to place a bid until you’re signed in.

If you’re not logged in, the page will prompt you to sign in first.

1. Auction Participation

• To participate in this auction, you must purchase a valid auction ticket from the Donkey Long Tong website. The ticket includes a box of Rhino Lights.
• Tickets are non-refundable.
• Tickets are non-transferable.
• Only the highest bidder at the close of the auction timer will have purchased the item.
• You are only required to pay your bid if you win the auction.
• If you fail to pay within 24 hours of the close of the auction, the prize will go to the second-highest bidder.

2. Auction Item

• The item being auctioned is a one-of-a-kind Jack Sack in a custom wooden travel crate.

3. Prize Experience

• The winning bidder will receive a once-in-a-lifetime experience at Rhino Rewild, including:
• Participation in the relocation of a rhino, accompanied by one guest of their choice.
• Three days and two nights of accommodation at Rhino Rewild. Each participant will have a private en-suite private safari tent.
• Meals are provided during the stay.
• Transportation from OR Tambo airport to Rhino Rewild will be provided.
• Flights to and from OR Tambo are not included.
• The experience is scheduled for a fixed date in March, subject to confirmation from Rhino Rewild.

4. Rhino Lights Supply

• The winning bidder will receive a year’s supply of Rhino Lights firelighters, delivered as 5 firelighters per month to the same address provided at checkout for 12 months.
• Deliveries will occur at the end of each month.

5. General Terms

• The auction and prize are non-transferable and cannot be exchanged for cash or other products.
• Donkey Long Tong and its partners reserve the right to modify or cancel the auction in exceptional circumstances.
• By participating, you agree to these Terms & Conditions.